Shipping Rates and Policies

SHIPPING POLICY

100% discretion... How it is done

  1. Purchased goods are wrapped in bubble wrap and placed in standard Australian Post Express to allow discrete shipment upon pick-up from our warehouse.
  2. The postage satchels do not have any markings or labels that could possibly expose what the original content of the parcel is.
  3. An initial of “GSL” is placed as the business name on the return address, so that anyone who sees the parcel cannot determine who sent it. 
  4. At all times, the package contents are kept concealed and are not revealed to any person who is not part of Meplayuplay operations.
  5. Billing is discreet for those who make payments via credit card and only the name "GSL" will appear on your credit card statement.
  6. We only ship within Australia. 

Discreet billing & postage

Meplayuplay ships purchased goods via Australia Post Express for all transactions and all orders are shipped FREE (for those who do not qualify for free shipping).  Target delivery period for all items is no later than 3-5 business days from dispatch of goods.  In the case of the “LUXE” gold and silver toys we will arrange it to be hand delivered by VIP Express Post in one business day. In cases where the product is unusually sized or is of special value or fragile, Meplayuplay utilizes Australia Post Registered, which generally needs one more business day to deliver the products. 

  • There will be no Meplayuplay markings or branding on the parcel containing your order upon delivery. 
  • You can collect the parcel at your local Post office if no one receives the parcel at the delivery address when it is delivered. 
  • Meplayuplay ships products daily.  At your request, your parcel can also be left at your door but you will be liable for what happens to your parcel.  (If you authorize us to leave the parcel at your door, we will not be answerable for the loss or theft of the parcel.  We process orders for shipping as soon as payment is cleared.)
  • If you pay via bank deposit or eCheque, a clearance period of 3-7 working days is required, which varies according to your bank policy.
  • At least 4 business days from the day you make your purchase are reserved by Meplayuplay for order shipment (most orders, however, are shipped within the same day or within 24 hours after purchase).  We request you to give a maximum of 10 business days for shipment of your order (this only occurs in worst cases and shipments are often made in less time.)  The time it takes to deliver your parcel depends on your location. Below is the delivery time of Australia Post. 

Australia Post Express

To give you an idea of how our shipping system works, here are some example cases:

  • An order placed on Saturday will be processed for shipment on Monday and will arrive between 3-5 business days
  • An order placed on Monday before 4pm (EST - Sydney Time) will be shipped on the same day and arrive between 3-5 business days
  • An order placed on Monday after 4pm will be shipped to you on Tuesday and will arrive between 3-5 business days

Please note, that for our out of state deliveries, delivery may take longer than the estimated timetable above,

Additionally, note that the Ultimate Luxury Range love toys will be sent by VIP courier delivery and will be received within 24 hours of placing the order.

Next Business Day Delivery Networks

Next business day delivery is done if it is posted within the national next business day network that works between all capital cities (except Darwin and in Perth CBD only) and also includes a number of other key centres. Another next business day delivery network is present in each state that operates between several areas not included in the national network.  In areas not included in these networks, the fastest delivery time is possible but is not guaranteed.  You can visit the Australia Post website and check the Express Post “Next Business Day Delivery Networks” page to find out more about the networks that are available in your posting area.

The information above is only a guideline that reflects actual experience and practical expectations.

Note: This service is currently only available for purchases made on our Ultimate Luxury Range


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